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Terms of Service

Effective Date: March 13, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Account Holder," "Merchant," "you," or "your") and Stashlify ("Company," "we," "us," or "our") governing your access to and use of our cloud-based inventory management platform, application programming interfaces, website, and all related services (collectively, the "Services").

By creating an account, accessing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional terms referenced herein. If you do not agree to these Terms, you must not access or use the Services.

These Terms are governed by and shall be construed in accordance with the laws of the Republic of the Philippines, including the Civil Code of the Philippines, the Electronic Commerce Act of 2000 (Republic Act No. 8792), and the Data Privacy Act of 2012 (Republic Act No. 10173).

2. Nature of the Services

2.1 Software-as-a-Service

Stashlify is a Software-as-a-Service (SaaS) platform that provides digital tools for inventory management, point-of-sale operations, online storefront creation, order management, customer relationship management, analytics, and payment processing integration.

Stashlify does not manufacture, sell, resell, distribute, warehouse, ship, or fulfill any physical goods. We are a technology provider. All commercial transactions conducted through the platform occur exclusively between Merchants and their End Customers. We are not a party to, nor do we guarantee, any such transactions.

2.2 Platform Features

The Services include, but are not limited to:

  • Multi-branch inventory tracking and stock management
  • Product catalog management with sizing profiles and categorization
  • Sales recording and transaction history
  • Customizable online storefront (accessible via subdomain or custom domain)
  • Order management and fulfillment tracking
  • Customer database and relationship management
  • Staff and role-based access management
  • Payment processing integration via PayMongo
  • Business analytics and reporting dashboards
  • Consignment inventory management

We reserve the right to modify, update, or discontinue any feature of the Services at any time. For material changes that significantly reduce functionality under your current subscription plan, we will provide at least thirty (30) days' prior written notice.

3. Eligibility

To use the Services, you must:

  • Be at least eighteen (18) years of age or the age of legal majority in your jurisdiction
  • Have the legal capacity to enter into a binding agreement under Philippine law
  • If acting on behalf of a business entity, be duly authorized to bind that entity to these Terms
  • Not be subject to any prohibition or restriction from using the Services under applicable law or regulation
  • Not have been previously suspended or terminated from the Services for violation of these Terms

4. Account Registration and Security

When you create an account, you agree to:

  • Provide accurate, current, and complete registration information
  • Maintain and promptly update your information to keep it accurate and current
  • Maintain the security and confidentiality of your login credentials
  • Immediately notify us of any unauthorized access to or use of your account
  • Accept sole responsibility for all activity that occurs under your account

You may create staff accounts with varying levels of access within your organization. You are responsible for the actions of all users operating under your organization's account, including compliance with these Terms.

We reserve the right to suspend or terminate accounts that contain materially inaccurate or fraudulent information, or that are used in violation of these Terms. We will provide reasonable notice before suspension except where immediate action is necessary to prevent harm, fraud, or illegal activity.

5. Subscription Plans and Payment

5.1 Subscription Plans

Access to the Services requires a paid subscription unless otherwise indicated (e.g., a free trial period or free tier). Subscription plans, feature sets, and pricing are published on our website and may be updated from time to time. Changes to pricing for existing subscribers will be communicated at least thirty (30) days in advance and will take effect at the start of the next billing cycle.

5.2 Payment Terms

  • All fees are quoted and payable in Philippine Pesos (PHP) unless otherwise specified
  • Subscription fees are billed in advance on a monthly or annual basis, depending on the plan selected
  • Payment is processed securely through PayMongo. By subscribing, you authorize recurring charges to your designated payment method
  • Fees are exclusive of applicable taxes (e.g., VAT, withholding tax), which shall be borne by you unless exempt under Philippine tax law

5.3 Failed Payments and Suspension

If a payment fails, we will notify you and provide a grace period of seven (7) days to update your payment method. If payment is not received within the grace period, we may suspend access to the Services. Your data will be retained for thirty (30) days following suspension. After this period, data may be permanently deleted.

5.4 Refund Policy

Subscription fees are generally non-refundable. If you cancel your subscription, you will retain access to the Services until the end of your current billing period. No prorated refunds will be issued for partial periods. Refunds may be issued at our sole discretion in cases of demonstrable service failure attributable to us, or as required under applicable Philippine consumer protection law.

6. Acceptable Use Policy

You agree to use the Services only for lawful purposes and in compliance with all applicable laws and regulations. Your use of the Services is also subject to our Acceptable Use Policy, which is incorporated herein by reference. You shall not:

  • Use the Services to facilitate the sale or distribution of illegal, counterfeit, stolen, or prohibited goods
  • Upload, transmit, or store any content that is unlawful, defamatory, obscene, or infringes on the intellectual property rights of any third party
  • Attempt to gain unauthorized access to any part of the Services, other accounts, computer systems, or networks
  • Interfere with or disrupt the integrity or performance of the Services or the data contained therein
  • Use the Services for phishing, spamming, or distributing malware
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services
  • Sublicense, resell, or redistribute access to the Services without our prior written consent
  • Use automated scripts, bots, or scrapers to access the Services without prior authorization
  • Misrepresent your identity, affiliation, or the origin of any content

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without prior notice and without prejudice to any other legal remedies available to us.

7. Merchant Responsibilities

As a Merchant using the Services, you acknowledge and agree that:

  • Compliance with Law: You are solely responsible for ensuring that your use of the Services, including the goods you sell and the manner in which you conduct business, complies with all applicable laws, including but not limited to the Consumer Act of the Philippines (RA 7394), the E-Commerce Act (RA 8792), the Data Privacy Act (RA 10173), and relevant tax regulations.
  • Product Accuracy: You are solely responsible for the accuracy, completeness, and legality of all product listings, descriptions, images, pricing, and inventory data you enter into the platform.
  • Customer Obligations: All obligations to your End Customers, including product warranties, returns, refunds, customer service, and dispute resolution, rest entirely with you. Stashlify has no obligation to your End Customers.
  • Data Privacy Obligations: If you collect, store, or process personal information of your End Customers through the Services, you act as the Personal Information Controller under RA 10173. You must obtain appropriate consent, provide privacy notices, and comply with all applicable data protection requirements.
  • Tax Obligations: You are solely responsible for determining, collecting, reporting, and remitting any taxes applicable to your sales, including VAT, income tax, and other levies under the National Internal Revenue Code.

8. Your Data

8.1 Ownership

You retain all ownership rights to the data you submit, upload, or generate through the Services ("Your Data"), including inventory records, customer information, sales data, product catalogs, and business information. Nothing in these Terms transfers ownership of Your Data to Stashlify.

8.2 License Grant

By using the Services, you grant Stashlify a limited, non-exclusive, non-transferable, revocable license to access, use, process, and store Your Data solely for the purpose of providing, maintaining, and improving the Services. This license terminates upon the deletion of Your Data or the termination of your account (subject to the retention periods described in our Privacy Policy).

8.3 Data Portability

You may export Your Data at any time through the platform's built-in export functionality. Upon account termination, you will have thirty (30) days to export Your Data before it is scheduled for deletion.

8.4 Data Responsibility

You are responsible for the accuracy, quality, and legality of Your Data and the means by which you obtained it. You represent and warrant that you have all necessary rights, consents, and authorizations to input data into the Services, particularly personal information of your End Customers, staff, and consignors.

9. Intellectual Property

9.1 Our Intellectual Property

The Services, including all software, source code, object code, algorithms, user interfaces, designs, trademarks, logos, documentation, and all other intellectual property embodied therein (excluding Your Data), are and shall remain the exclusive property of Stashlify. These are protected under the Intellectual Property Code of the Philippines (RA 8293) and applicable international treaties.

9.2 Limited License to You

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your internal business operations during the subscription term. This license does not include the right to copy, modify, distribute, sell, lease, or create derivative works based on the Services.

9.3 Feedback

If you provide suggestions, feature requests, or other feedback about the Services, you grant us an unrestricted, irrevocable, perpetual, royalty-free license to use such feedback for any purpose, including incorporating it into the Services, without any obligation to you.

10. Third-Party Services and Integrations

The Services integrate with third-party providers, including:

  • PayMongo for payment processing and checkout
  • Google Cloud Storage (GCS) for image storage and content delivery
  • Google Cloud Platform for cloud infrastructure and hosting
  • Resend for transactional email delivery

Your use of third-party services is governed by their respective terms of service and privacy policies. We are not responsible for the availability, accuracy, content, or practices of any third-party service. We do not warrant or endorse any third-party service and shall not be liable for any loss or damage arising from your reliance on or use of such services.

11. Service Availability and Support

11.1 Availability

We use commercially reasonable efforts to maintain the availability of the Services. However, the Services may be subject to temporary interruptions due to scheduled maintenance, emergency maintenance, infrastructure failures, third-party service outages, or events beyond our reasonable control (force majeure). We will endeavor to provide advance notice of scheduled maintenance.

11.2 Support

Technical support is available via email at stashlify.team@gmail.com. Support scope, response times, and availability may vary by subscription plan. We do not provide support for third-party services, custom integrations not authorized by us, or issues arising from your misuse of the platform.

12. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
  • WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS
  • WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OR DATA
  • WARRANTIES THAT THE SERVICES WILL MEET YOUR SPECIFIC BUSINESS REQUIREMENTS

Stashlify does not warrant, endorse, guarantee, or assume responsibility for any product or service sold, advertised, or offered by a Merchant through the platform. Any transaction between a Merchant and an End Customer is solely between those parties.

No advice or information, whether oral or written, obtained from Stashlify or through the Services shall create any warranty not expressly stated in these Terms.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • STASHLIFY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY
  • STASHLIFY SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM: (A) YOUR USE OR INABILITY TO USE THE SERVICES; (B) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA; (C) THE CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (D) ANY TRANSACTION BETWEEN A MERCHANT AND AN END CUSTOMER
  • OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM

These limitations apply even if we have been advised of the possibility of such damages and even if a remedy set forth herein is found to have failed of its essential purpose. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable Philippine law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Stashlify and its directors, officers, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from or related to:

  • Your use or misuse of the Services
  • Your violation of these Terms or any applicable law
  • Your violation of any rights of a third party, including intellectual property rights or privacy rights
  • Any dispute between you and your End Customers relating to products sold, orders fulfilled, or services rendered through the platform
  • Any claim that Your Data infringes the rights of a third party
  • Your failure to comply with applicable tax, consumer protection, or data privacy obligations

15. Termination

15.1 Termination by You

You may cancel your subscription and terminate your account at any time through your account settings or by contacting us. Cancellation will take effect at the end of your current billing period.

15.2 Termination by Us

We may suspend or terminate your access to the Services:

  • For Cause: Immediately and without prior notice if you breach these Terms, engage in illegal activity, or pose a security risk. We will notify you of the reason for termination.
  • For Convenience: With thirty (30) days' written notice for any reason. In such case, we will provide a prorated refund for any prepaid and unused subscription period.

15.3 Effect of Termination

Upon termination: (a) your license to use the Services terminates immediately; (b) you must cease all use of the Services; (c) you may export Your Data within thirty (30) days; (d) after the 30-day data export period, we may permanently delete Your Data; (e) any outstanding fees become immediately due and payable. Sections 8 (Your Data), 9 (Intellectual Property), 12 (Disclaimer), 13 (Limitation of Liability), 14 (Indemnification), and 17 (Governing Law) survive termination.

16. Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the Services:

  • Negotiation: The parties shall first attempt to resolve the dispute through good-faith negotiation within thirty (30) days of written notice of the dispute.
  • Mediation: If negotiation fails, the parties shall submit the dispute to mediation under the rules of the Philippine Dispute Resolution Center, Inc. (PDRC) or a mutually agreed mediator.
  • Litigation: If mediation fails, either party may pursue the dispute before the courts of competent jurisdiction in Metro Manila, Republic of the Philippines.

17. Governing Law and Jurisdiction

These Terms shall be governed by, and construed in accordance with, the laws of the Republic of the Philippines, without regard to conflict of law principles. You irrevocably submit to the exclusive jurisdiction of the courts located in Metro Manila, Philippines, for the resolution of any disputes arising out of or in connection with these Terms. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded, as Stashlify does not sell physical goods.

18. General Provisions

18.1 Entire Agreement

These Terms, together with the Privacy Policy and any order forms or subscription agreements, constitute the entire agreement between you and Stashlify with respect to the Services and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

18.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

18.3 Waiver

The failure of Stashlify to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Stashlify.

18.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of substantially all of our assets.

18.5 Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including natural disasters, acts of government, pandemic, civil unrest, cyberattacks, or failure of third-party infrastructure.

18.6 Notices

All notices under these Terms shall be in writing and sent to the email address associated with your account (for notices to you) or to stashlify.team@gmail.com (for notices to us). Notices are deemed received upon successful transmission.

19. Changes to These Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by email or through a prominent notice on the platform at least thirty (30) days before the changes take effect. Non-material changes (e.g., typographical corrections, formatting) may be made without advance notice. Your continued use of the Services after the effective date of any modification constitutes acceptance of the modified Terms. If you do not agree with the modified Terms, you must cease using the Services and may terminate your account in accordance with Section 15.

20. Contact Information

For questions about these Terms of Service:

Stashlify

Email: stashlify.team@gmail.com